ATM Card Fraud Alert

According to STS Group there have been a number of cases this week in Alabama in which ATMs were used to dispense hundreds of thousands of dollars with fraudulent cards. These cards were skimmed from another device such as a gas pump. Last year, the FBI released a statement regarding information about the potential for a widespread ATM fraud attack. Thousands of skimmed cards were released for sale on the dark web. It’s happening, we are dealing with numerous cases of this fraud, and predict there will be many more before it goes away. These are almost always foreign transactions to your ATMs and are taking place in the early morning hours on weekends.

One of the first questions asked to STS after this type of attack is “Who is liable for the lost revenue?” That is simple, is your EMV ATM compliant? If your answer is no, then your institution will be responsible for the loss. Even if you are compliant, you still have a significant amount of lost revenue from your staff having file the necessary paperwork to recover the funds. There are several things you can do to help protect your ATMs: you can limit foreign card transaction amounts with your ATM processor and implement “suspicious transaction alerts,” but these solutions are limited. 

STS realized this is a major concern and has a solution to battle this on the front line. STS hit this issue head on and has created a solution that shuts the machine down temporarily and sends an email alert to your security department. This innovative technology can save you and your customers from these attacks.

If you are not compliant now, there are still things you can do to protect your ATMs. Don’t wait until this happens to you before you decide to correct it!

We are here to help you navigate through the process to get you protected. Contact for more information.

To read more about the FBI statement regarding these attacks, click here.