Q: (CAN-SPAM): When sending unsolicited emails to non-customers, for purposes of CAN-SPAM Act, can the “from” line contain a loan officers name, instead of the entity sending the email; or must the “from” line disclose both the sender individually and the organization? A: The ...Read More

Q: A borrower passed away, leaving the property to her daughter. The borrower’s outstanding debt remains, and the daughter applied for a loan to pay off the debt. With respect to HMDA requirements, what type of loan is the daughter applying for? A: This ...Read More

Compliance Q&A: NACHA and Reg E

Q: What is the line between relying on the National Automated Clearing House Association (NACHA) warranty and Regulation E requirements in resolving disputes unauthorized transaction disputes? A: Regulation E and NACHA are two requirements that while each govern electronic transactions, run parallel to each ...Read More